This Privacy Policy describes how we collect, use, store, and protect your personal information when you access our website or purchase our products and services.
By using our platform, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following information when you use our services or place an order:
• Name
• Contact details (mobile number, email address)
• Birth details and questions (only for personalised consultations)
• Shipping address (for physical products)
• Payment-related information (processed securely via Razorpay)
We do not store or have access to your card, UPI, or banking details.
2. How We Use Your Information
Your information is used strictly for the following purposes:
• To process payments and confirm orders
• To prepare and deliver personalised consultation reports
• To ship physical products
• To communicate service updates or order-related information
• To comply with legal or regulatory requirements
We do not sell, rent, or trade your personal data to third parties.
3. Data Confidentiality
• All personal details, birth information, and consultation data are treated as strictly confidential.
• Information shared for consultations is used only for providing the requested service.
• Access to data is limited to authorised personnel only.
4. Third-Party Services
Payments are processed securely through Razorpay, which follows industry-standard security practices.
We may also use trusted third-party services for delivery or communication (such as courier partners or messaging platforms) strictly for order fulfillment.
Each third party operates under its own privacy policies.
5. Data Storage & Security
We take reasonable measures to protect your personal information against unauthorised access, misuse, or disclosure.
However, no method of electronic storage or transmission over the internet is 100% secure, and absolute security cannot be guaranteed.
6. User Responsibility
• Users are responsible for providing accurate and complete information.
• We are not responsible for issues arising due to incorrect details shared by the user.
7. Children’s Privacy
Our services and products are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
8. Data Retention
Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected or as required by law.
Consultation data may be deleted periodically after service completion.
9. Your Consent
By using this website or making a purchase, you consent to the collection and use of your information as described in this Privacy Policy.
10. Changes to This Policy
This Privacy Policy may be updated from time to time without prior notice.
Any changes will be effective immediately upon posting on the website.
11. Governing Law
This Privacy Policy is governed by and interpreted in accordance with the laws of India.
📞 Contact Us
We’re here to support you with gemstone purchases and consultation services.
Business Name: Ashish Shrivastav
Email: facelesstarot98@gmail.com
WhatsApp / Phone: +91-8356935671
Working Hours: Monday – Saturday | 10:00 AM to 7:00 PM
We usually respond within 24–48 hours.